Frequently Asked questions

How much does this service cost? How do I get mobile coupons? I clicked on a coupon with a gold dollar sign and was asked for my mobile number, why? What mobile devices does MobileCoupons.com work on? I’m typing in "m.mobilecoupons.com" in my phone's browser but nothing happens – what is going on? I tried to use a coupon, but the cashier wouldn't accept it. What do I do? What if the Barcode doesn't scan? I see green dollar signs on some coupon offers and gold on others. What is the difference? What can I do if my favorite store is not listed? Can I get text alerts regarding new coupon deals? Who should I contact if I have a problem using MobileCoupons.com

How much does this service cost?

MobileCoupons.com is free!

How do I get mobile coupons?

Download the iPhone app
Download the Android app
On the mobile web: http://m.mobilecoupons.com
On the web: http://www.mobilecoupons.com
Sign up for personalized text message alerts at http://www.mobilecoupons.com/alerts.aspx

I clicked on a coupon with a gold dollar sign and was asked for my mobile number, why?

A gold dollar sign signifies a special, limited use coupon. To view a limited use coupon you will be asked for your mobile phone number solely to ensure that we can limit usage. This allows our merchants to offer exclusive deals that require this kind of authentication. We do not share your personal identity or your phone number with anyone, including the merchant. You will not receive any unsolicited communication from us or anyone else. This coupon will have a unique code assigned to it and can only be used once, so don’t forward it onto a friend as once it has been used it cannot be used again.

What mobile devices does MobileCoupons.com work on?

MobileCoupns.com works on any mobile phone with a data plan and a browser including BlackBerry, Palm and most others. You can also find us in the App stores for iPhone and Android.

I'm typing in "m.mobilecoupons.com" in my phone's browser but nothing happens – what is going on?

Most likely you do not have a data plan on your phone or you are out of data coverage with your device. If you have a valid data plan and continue to experience problems please send an e-mail to mc-support@mobilecoupons.com.

I tried to use a coupon, but the cashier wouldn't accept it. What do I do?

We work directly with merchants so this kind of thing should not happen. But sometimes there may be a new employees or cashiers who has not been trained and might not know about MobileCoupons.com. In the unlikely event that this happens, please contact us and let us know at mc-admin@mobilecoupons.com.

What if the Barcode doesn’t scan?

Barcodes are optional, but if a merchant included one on the coupon and the barcode doesn't scan, most likely the cashier will key in the barcode numbers manually as they currently do for other bar-coded products and coupons.

If you are redeeming coupons at a MobileCoupons.com Kiosk and the barcode does not scan or you have a text version of the coupon just manually enter the coupon code using the Kiosk touch screen.

I see green dollar signs on some coupon offers and gold on others. What is the difference?

A green dollar signs before a coupon offer designates a standard coupon. The green dollar sign signifies an unlimited use coupons. A gold dollar sign signifies a special, limited use coupon. To view a limited use coupon you will be asked for your mobile phone number solely to ensure that we can limit this coupon’s use. This allows our merchants to offer you exclusive deals that require this kind of authentication. We do not share your personal identity or your phone number with anyone, including the merchant. You will not receive any unsolicited communication from us or anyone else. This coupon will have a unique code assigned to it and can only be used once, so don’t forward it onto a friend as once it has been used it cannot be used again.

What can I do if my favorite store is not listed?

We are adding merchants everyday and they are adding mobile coupons every day. It may be that your favorite store will be signing up in the very near future, but why wait!?

Let them know about MobileCoupons.com and ask them to put in a coupon. It's good for them and it will make your favorite stores even better with the extra savings. Let us know by dropping a note to mc-comments@mobilecoupons.com.

Can I get text alerts regarding new coupon deals?

You can now opt-in for the kinds of deals you are interested in at http://www.mobilecoupons.com/alerts.aspx. We will only send you the deals you ask for. You can tell us the specific categories of coupons you are interested in, the location, what time of day, and the frequency you want to get coupon alerts.

Who should I contact if I have a problem using MobileCoupons.com?

If you have any problems using MobileCoupons.com please go to the link below and send an email to the appropriate email link listed on that page. We will have someone from our support staff back to you as quickly as possible. Our responses could be as little as 5 minutes but could take up to 24 hours.